The delivery of major infrastructure under Victoria’s big build strategy is seeing the delivery of mega infrastructure projects. Each of these projects have specific skill needs not only for the project, but for different phases of the project. To deliver the training for mega projects, the training provider should work with the lead contractor or joint venture to understand training needs and provide training as needed. This report examines approaches undertaken in different countries taken to provide accredited and bespoke training for major infrastructure projects. The Fellow has identified factors that can impact on the ability of a training provider to provide training to mega projects, including: • Effective collaboration between industry and education and training providers • Preferred workforce development models • A cost of construction and/or investment in workforce capability • Project need for accredited training • Ability of training provider/s to access specialist skills/equipment required for training delivery • Point of engagement in the project Observations made and discussions held with education & training providers, industry and original equipment manufacturers (OEM) identified actions that could be undertaken to mitigate barriers to the successful completion of a project. A consistent theme across each of the mitigation strategies was the need for effective collaboration. Not only between the contractor and training provider, but also with statutory authorities, OEM, regulators and government. Critically, when a training provider is involved in the project planning phase, it is likely that the education and training delivered will meet project needs as required for all stages of the mega project.

The integration of Artificial Intelligence (AI) in major sporting events like the Olympic and Paralympic Games (Games) and the Australian Open is reshaping how these events are managed, experienced, and regulated. The 2032 Brisbane Games are set to catalyse significant economic growth in Australia, creating opportunities for hospitality and tourism sectors. These businesses are rapidly developing and deploying AI tools to meet growing consumer demand for personalisation and round-the-clock service (Kim et al. 2024). However, in their haste to adopt AI, businesses May overlook critical privacy, data security, and ethical challenges. AI complexity poses significant risk assessment challenges. In response to the evolving AI landscape, new governance frameworks are shaping regulations. This study critically analyses existing risk-based AI frameworks, focusing primarily on Australia's AI Safety Standard. It also considers the EU AI Act, the National Framework for the Assurance of Artificial Intelligence in Government (NFAAIG), and Queensland's Foundational AI risk assessment framework (FAIRA). While some of these frameworks are designed for government use, they offer valuable insights for hospitality and tourism businesses, providing best practices for AI implementation, risk management, and ethical considerations. The analysis reveals that these principles can help businesses align with government expectations, prepare for potential future regulations, and build public trust. The study concludes with specific recommendations for 2032 Brisbane Games partners to navigate AI adoption while ensuring compliance, safety, and ethical considerations. The speed and scalable nature of AI deployment has exposed vulnerabilities in governing its responsible use. In sporting events AI tools are used in operations management, financial aspects, advanced performance analysis, and enhancing fan engagement via technologies like virtual assistant referees, automated content creation, and personalised experiences (Glebova, 2023). Although the literature has explored AI implementation in event management, there is limited research focusing on the associated risks. In anticipation of federal legislation, the Australian Department of Industry, Science and Resources (2024) has released the first version of Australia's AI Safety Standard, consisting of 10 voluntary guardrails that apply to all organisations throughout the AI supply chain ("Guardrails"). This study adopts a risk-based approach to evaluate the impact of AI on operational efficiency, customer experience enhancement, data security, privacy, and ethical considerations based on the comprehensive framework for risk management, ISO 31000:2009. It draws insights from the current use of AI in major sporting events, including the 2024 Paris Games. The study is framed by the Guardrails alongside references to the landmark EU AI Act, NFAAIG and FAIRA, all adopted in 2024. Specifically, this study will: - Evaluate the extent to which AI being used in the delivery of major sporting events - Examine how the Guardrails and international regulation ensure that Australian major sporting events remain protected and sustainable - Analyse how existing risk-based AI frameworks inform directors' duties and corporate governance responsibilities for hospitality and tourism businesses involved in the 2032 Brisbane Games The study is structured around four primary dimensions of ISO 31000:2009. Each dimension is further segmented into specific risk factors and mitigation strategies, providing a comprehensive guide for event organisers and managers: Operational Efficiency The potential risks associated with AI-driven resource allocation, scheduling, and inventory management are reviewed. Strategies for integrating AI systems with existing event management software and training staff are proposed to work alongside AI tools effectively. Customer Experience Enhancement Best practices are outlined for utilising AI for personalised services such as chatbots, virtual assistants, and recommendation systems. The tools need to inform consumers that they are interacting with AI and provide clear options for human intervention ensuring that AI interactions augment rather than substitute human touch points. Data Security and Privacy The Paris 2024 Games set new standards for immersive AI experiences supported by its AI partner, Intel (Olympic International Committee [IOC], 2024). As emerging layers of legislation and governance unfurl, previously used AI implementations May no longer be legal. Risks associated with collecting and processing large volumes of personal data during major events are assessed according to national and international data protection regulations including General Data Protection Regulation (GDPR). Balancing the benefits of innovation and efficiencies with potential privacy concerns robust measures for secure data handling and storage are proposed. Ethical Considerations Taking inspiration from the Guardrails, the ethical development, deployment and use of AI should navigate AI bias, transparency, and accountability. Guidelines are provided for ensuring fairness in AI-driven decision-making processes, such as ticket allocation or VIP upgrades, and emphasises the importance of maintaining human oversight in critical areas. Conclusion and Implications This study will contribute to the existing literature at the intersection of AI, business law, and tourism and hospitality. It will offer practical recommendations for commercial and non-profit organisations in Australia, including those preparing for the 2032 Brisbane Games.

ABSTRACT: The Victorian Tunnelling Centre commenced operations in late 2020 to providing education andtraining for tunnelling construction projects and tunnel operations in Victoria and other Australian states. In theprovision of these programs, it was decided to add value to the tunnelling industry through the creation of a tunnellingindustry education city. This presentation will explain the how the concept of the industry education city has beenimplemented at the Victorian Tunnelling Centre (image 1.). Why the areas of: technology; education and training;applied research; mentoring and careers education were identified as the hubs around which activities would beconducted to build the tunnelling industry education city. This will provide an overview of activities undertaken thatmake up each hub within the industry education city and how they contribute toward benefitting the education andtraining undertaken by the Victorian Tunnelling Centre and benefits the needs of industry. In providing this overview,key lessons learnt and areas for improvement will be outlined. Having provided an overview of the current state ofthe Industry Education City, the presentation will move onto what is next. This will focus on the development andimplementation of sustainable policy, processes and procedures that will enable forward looking leadership, resourcereplacement and the development of education and training resources to meet the needs of the tunnelling industry.

This workshop will develop your knowledge and skills for designing education programs for falls prevention research. It will include enhancing your skills in how to critique, develop, implement, measure and report educational interventions and outcomes.

This is a presentation that was given at a VATL LIT Workshop, sharing the experiences of Holmesglen Library in setting up an Institutional Repository.