Carruthers, Andrew

Fortune, Laurin

2024

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Hospitableness, a fundamental aspect of hospitality, has garnered attention across variouscontexts. However, concerns persist that its true essence is fading in the face of commercialization. Emphasising the critical role of hospitableness through the lens of belonging, this paper suggests that a sense of belonging is integral to understanding and applying hospitableness. Hospitableness, defined as creating an environment where guests feel welcome, safe and respected, is closely linked to individuals feeling secure, valued and supported. This connection is particularly significant for non-traditional learners, such as international students in Holmesglen’s Bachelor of Hospitality Management (BHM) program, who frequently reporta low sense of belonging (Crawford et al., 2023).Given the limited academic exploration of the relationship between hospitableness and belonging, the proposed research will investigate whether a regional study tour (RST), with a focus on hospitableness, can enhance first-year BHM students' sense of belonging. It will provide exploratory research into the foundational role of belonging in comprehending and practicing hospitableness.

Holmesglen Institute

Bachelor of Hospitality Management

https://holmesglen.intersearch.com.au/handle/20.500.11800/410

Higher Education and Applied Research

Belonging

Hospitableness

Experienced-based learning

Exploring hospitableness: fostering student belonging through a regional study tour

Conference Paper

Publication