Author(s) |
Fielding, Mark
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Publication Date |
2025-02
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Abstract |
This is pre-published version of CAUTHE 2025 conference presentation PowerPoint slides. Corresponding presentation is also available in this Repository.
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Abstract |
Generational transformation is required in the way that the hospitality workforce is attracted, developed and retained if a sustainable future for the industry is to be realised. The hospitality industry has a history of struggling to retain staff, a problem that has been exacerbated and become more visible in the post-covid years. In addition, early career attrition reflects the challenges that hospitality graduates face. In response to these challenges, the design of a hospitality management course in a Victorian tertiary institution was motivated by a desire to develop a sense of vocational identity and belonging in the graduate cohort. Vocational identity, which refers to a sense of self derived from one's work or occupation (Chan, 2020), has been identified by researchers as benefitting both employers and employees in a number of ways. These include increased employee job satisfaction and motivation; higher productivity and enhanced job performance; and clarity in job role and responsibility. Research has also shown that vocational identity guides workers' practices and influences their performance, or competence (Klotz, et al. 2014). As a result, identifying strategies in tertiary education that effectively develop a sense of vocational identity are expected to positively contribute to both employee performance and long-term career commitment.
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Affiliation |
Holmesglen Institute
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Sponsorship |
Bachelor of Hospitality Management
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Link | |
Faculty |
Higher Education and Applied Research
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Subject |
Vocational identity
Belonging
Curriculum development
Social cognitive career theory (SCCT)
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Title |
Developing vocational identity and belonging in the hospitality workforce of tomorrow – assessing the effectiveness of a curriculum-driven approach [Power Point slides]
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Type of document |
Conference Paper
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Entity Type |
Publication
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Name | Size | format | Description | Link |
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Fielding_Developing vocational identity_PowerPoint_2025.pdf | 1102.58 KB | application/pdf | View document | |