Exploring the switch to urban train services : the impact of perceived accessibility and its moderating effects

Author(s)
Su, Diep Ngoc
Nguyen-Phuoc, Duy Quy
Pham, Son Truong
Nguyen, Thao Phuong Thi
Luu, Tuan Trong
Oviedo-Trespalacios, O.
Publication Date
2025
Abstract
File under embargo until 19/05/2025.
Abstract
Perceived accessibility refers to individuals’ subjective perception of how easy it is to reach destinations using a specific mode of transport. As such, understanding the effect of perceived accessibility on travel behavior is essential for creating transport systems and urban environments that are efficient, equitable, and sustainable. This study develops a new integrated model by combining the Norm Activation Model (NAM), the Theory of Planned Behavior (TPB), perceived risk, and perceived accessibility. This enhanced model offers a comprehensive understanding of the factors influencing individuals’ intentions to switch to urban train systems. Additionally, the moderating effects of perceived accessibility on the link between personal, contextual factors and switching intention are also explored. The model developed is tested using data obtained from a sample of 535 individuals in Hanoi, Vietnam. This is particularly important because more research in low- and middle-income countries (LMICs) is needed to address the sustainability challenges these nations face due to their dependency on motorized private transport. The findings show that subjective norms have the strongest effect on the intention, followed by personal norms, attitude, and perceived accessibility. This study also confirms the moderating role of perceived accessibility on the link between attitude and switching intention, while the other hypotheses regarding the moderating effects of perceived accessibility are not supported by the findings. These insights aim to inform policymakers and public transport authorities in developing targeted strategies to promote sustainable urban mobility in Vietnam.
Affiliation
Holmesglen Institute
The University of Da Nang
National Taipei University of Technology
Swinburn University of Technology
Delft University of Technology, The Netherlands
Sponsorship
Bachelor of Hospitality Management
Citation
Vol. 12, issue 12
Link
Publisher
Elsevier
Faculty
Higher Education and Applied Research
Subject
Public transport
Perceived risk
Sustainable transport
Perceived accessibility
South East Asia
Switching intention
Title
Exploring the switch to urban train services : the impact of perceived accessibility and its moderating effects
Type of document
Journal Article
Entity Type
Publication

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